To go beyond the tradition, Smartech International Marketing Limited persists in the provision of innovative and unique household appliances. Holding onto the motto of “Passion for smart technology”, it thrives on becoming the pioneer in the household appliance market. With its belief in the importance of a customer-oriented policy, it aims to bring innovative, practical and energy-saving products to local customers at a reasonable price.
Smartech provides a diversified selection of household appliances to enhance customers’ living environment. Example of such includes a series of environmentally-friendly vacuum cleaners designed to improve air quality, air purifiers and aroma humidifiers to help reduce rhinitis symptoms and improve sleeping quality, dehumidifiers to prevent mould growth, energy-saving fans with slim design, ceramic heaters that are both beautiful and practical, as well as multi-functional kitchen utensils and appliances.
Based on a customer-centered approach, Smartech employs point-to-point direct sales tactics. In its retail counters, well-trained and professional promoters thoroughly introduce the product functions and demonstrate how to use the items. Customers are therefore allowed to have a trial before the purchase, enabling them to select the most suitable appliances for their families.
To safeguard customers’ safety, all the products are manufactured in strict compliance with “CE” standard under high-standard quality control.
Smartech also provides considerate after-sales services by setting up different channels of communication. Customers can then enquire about the instructions and provide feedbacks on the purchased products at ease by calling the customer hotline, sending emails or posting comments on interactive social platforms like Facebook.
At the year of 2010, 2013 and 2015, Smartech won three honorable prizes which were the Hong Kong award of “Consumer Caring”, “Emerging brand” and “Environmental Excellence”.
This reflects the spirit of Smartech for being environmental friendly and being excellence in consumer caring!
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2010
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Won the prize of “Hong Kong Awards for Environmental Excellence” from the Environmental Campaign Committee.
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2013
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Won the prize of “Hong Kong Emerging Brand” from Hong Kong Brand Development Council.
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2015-2021
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Won the prize of “Consumer Caring” from GS1 Hong Kong.
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2016-2017 |
Won the prize of Hong Kong Green Organisation Certification - “Wadtewi$e Certificate (Good Level) ” from the Environmental Compaign Committiee
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2018-2020
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Won the prize of Hong Kong Green Organisation Certification - “Wadtewi$e Certificate (Excellence Level) ” from the Environmental Compaign Committiee
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2019-2021
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Won the prize of “Hong Kong Awards for Environmental Excellence” from the Environmental Campaign Committee.
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